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Dental Front Office Support

Empowering Your Dental Office

In the world of dental practice management, the backbone of your operational efficiency relies on dependable and skilled administrative support. From orchestrating appointments for new and returning patients to meticulously maintaining records and navigating the intricacies of insurance claims, effective dental front office teams establish a bedrock upon which a thriving dental office is built.

Our Front Office Coaching is led by experts with years of dental front office experience. We offer some of the best systems, and processes that will empower your dental front office team and keep it running as efficiently and effectively as possible—this leaves you to focus on honing your craft, celebrating your hard work, and making lasting impressions on your patients.


a dental assistant holding a clipboard

When you’re getting ready to start up or purchase a dental practice, there’s a lot to do and think about; for instance, you have to figure out what attorney to work with, what bank to lend from, what marketing needs done, and the list goes on and on. But you also have to decide which types of insurance plans you’re going to accept and ultimately get paid. This is why having a competent dental credentialing rep on your team is so important. Our credentialing experts want to help you work smarter, not harder, meaning that from the start we help you optimize the offers and insurance networks available to you as well as the patients you’ll serve. We want to make sure that we’re putting your profit margins along with the patient’s needs first, rather than selling yourself short on every possible PPO plan available.

Third-Party Billing

a patient paying a bill at a dental clinic

Outsourcing your dental billing is undoubtedly one of the biggest timesavers you can implement in your practice! There are so many things to keep track of when processing your dental billing: following up with patients, tracking each claim every day, handling claim rejections, creating appeals, and essentially fighting for your practice’s money. Our specialists are well-versed in optimizing your reimbursements. We understand the complexity of coding and claim submission. We take pride in the reduction of in-office errors and the increase in reimbursements. By using our third-party billing service, your staff can focus on your patients and provide a high level of service that keeps them coming back and referring your business to others.

Front Office Training

a closeup of a dental assistant smiling

Even though the doctor’s name is on the door, a dental practice truly thrives with a great team. The entire staff must work together to successfully provide patients with an elite level of care. Needless to say, when you have the right team and systems in place the sky's the limit.

A Better Front Office

One of the biggest pitfalls in a dental practice often includes a lack of front office systems coupled with partial or unrealistic expectations of what the practice operations should look like. Our experienced coaches have seen what works and what doesn’t work. When we work with your team, we impart our expertise and awareness on what works and doesn’t work, establishing the groundwork for how to move forward focusing on growth and accountability. Without training your front office staff they are led to their own understanding which allows a margin for error and costly mistakes. Attention to detail, organization, and communication all play a pivotal role in maintaining a well-run run successful patient-centered dental practice.

How To Get a Front Office Running Smoothly

When you hire your dental office admins—what worked at one practice might not work for another, and vice versa. That said, being able to identify the source(s) of disruption and dysfunction is critical so that you can begin reorganizing, redelegating, and moving things back on track. Sometimes this requires an outside force that can objectively look at the situation at hand. The benefit of hiring a Front Office Coach with many years of experience, in a variety of offices, is they can impartially and evenhandedly pinpoint problems, so they do not persist. Our strategies put your team back in the driver's seat allowing them to take control of the reins for years to come. Investing in your front office staff is investing in your future growth and success as a business owner.